Terms & conditions

Sessions

• Sessions will be agreed in advance between the client and practitioner, including format, length, and frequency.
• Sessions may take place either in person at an agreed location or online via a virtual platform.
• Both parties will work together to find suitable times for sessions, and any changes must be agreed in advance.

Cancellations & rescheduling

• Clients are expected to provide reasonable notice if they need to cancel or reschedule.
• Requests to reschedule are subject to practitioner availability.
• Missed sessions or late cancellations may still be chargeable.

Payment

• Payment terms will be agreed at the time of booking.
• Invoices will be issued electronically and payment is expected within the agreed timescale.
• Late payments may be subject to additional fees.

Ending or pausing sessions

• Clients may choose to pause or end their sessions at any time.
• Unused sessions in a block or package may be subject to the cancellation terms.
• If work is paused for an extended period, future session slots may be offered to other clients.

Travel & expenses

• If sessions take place in person, reasonable travel costs may apply and will be agreed beforehand.

Client responsibilities

• Clients are expected to attend sessions on time and in a suitable environment for either in-person or online sessions.
• Clients should provide accurate information relevant to their sessions.

Practitioner responsibilities

• The practitioner will provide sessions with reasonable care, skill, and professionalism.
• While every effort will be made to meet the client’s needs, no outcome is guaranteed.

Limitation of liability

• Locked In Sport is not liable for any indirect, incidental, or consequential losses arising from the use of services.
• Services are provided on the understanding that each client remains responsible for their own decisions, wellbeing, and actions.